MINIMUM QUALIFICATIONS: College graduate or College Level Experience in Sales and Store operations 2 - 3 years experience in Supervisory or Leadership role Customer Service oriented Problem-Solving skills Computer Literate Strong verbal and written communication skills Effective time management. Willing to learn and to be trained Duties And Responsibilities Operations Management: Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs. Customer Focus: Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image. Team Leadership: Train, supervise, and motivate staff. Financial Management: Manage budgets, track sales, and maximize profitability. Inventory Control: Maintain optimal stock levels to avoid stockouts. Reporting & Analysis: Prepare and submit reports (sales, cash, inventory, etc.) to head office. Store Maintenance: Ensure store cleanliness, security, and overall presentation. Liason with Head office: Communiate effectively with head office and manage store assets.
