Everise Isabela Cauayan Hiring BPO Agents - No CC Experience Needed

JobsAvenuePH

  • Isabela
  • Permanent
  • Full-time
  • 1 month ago
Join Everise, a global leader in customer experience solutions! We are looking for Customer Service Representatives who are passionate about helping others and thrive in a fast-paced environment.As a Customer Service Representative, you will handle customer inquiries via voice, chat, or email. Your goal is to deliver excellent service, resolve concerns efficiently, and represent Everises commitment to world-class customer support.NOTE: This job post is managed by John Christopher Briagas under the Everise Non-Employee Referral Program.By submitting your application through this post, you agree and acknowledge that you are being referred under this program and that John Christopher Briagas may be eligible for a referral incentive upon your successful hire.Key Responsibilities:
  • Handle incoming calls, chats, or emails from customers professionally
  • Resolve customer issues with empathy, accuracy, and efficiency
  • Provide product or service information clearly and effectively
  • Escalate unresolved issues to appropriate departments when necessary
  • Meet or exceed performance metrics including call quality, customer satisfaction, and response time
  • Maintain confidentiality and security of customer information
  • Stay updated with Everises processes, systems, and client requirements

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