WORK SETUP: Onsite / Work From Home SHIFT SCHEDULE: Nightshift, Monday-Friday WORKPLACE LOCATION: Eastwood, Quezon City DUTIES AND RESPONSIBILITIES: Weekly To Do's: Send out Friday reminders to team to get time into Open Air Ensure all OpenAir projects are moved from the Finance stage Send out reminders to project managers to update projects with status, as well as rolling estimates at completion Assist with generating project status report file (XLS) Monthly Billing and Invoice Reconciliation: Review Open Projects based on NetSuite report Check with Project Managers on what needs to be billed Conduct OpenAir billing process Monthly Service and Support Report Cards: Get billings forecast from project managers Ensure project managers complete bookings updates in OpenAir Compile support data from the Support Services team and generate report card slides Compile services data and generate report card slides Quarterly BoD Meeting Prep: Help prepare BoD slides for services and support Ongoing Responsibilities: Maintain master XLS workbook(s) that support report card and BoD PPT creation Maintain Services and Support Outlook distribution list (i.e., via requests for adds/updates with IT Support) Track service/support extraordinary software license assignments Future Responsibilities: Generate CSAT surveys within Medallia Help to create the Voice of the Customer report Assist with collecting information for quarterly business reviews QUALIFICATIONS: Bachelor's degree Minimum of one year work experience in an accounting and/or data analysis role Strong skills in Microsoft Excel Strong skills in Salesforce, specifically Salesforce reporting Excellent written and verbal communication and a collaborative mindset Can travel to the US for necessary training Support general operational needs of the Customer Enablement teams Assist in the oversight and administration of the department's automated capabilities Generate monthly service invoices and oversee reconciliation processes Pull together and organize monthly and quarterly reporting related data Assist in the monthly services invoice and reconciliation processes offerings Compile requested ad hoc reports and data needs