Digital Experience & Performance Specialist

GHD

  • Makati City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
Job Category: Marketing & CommunicationsJob Description:At GHD, we don't just believe in the power of commitment, we live and breathe it every dayThat's why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technology and training as you bring ideas and projects to life.Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.Who are we looking for?We're looking for a Digital Experience & Performance Specialist who will support the delivery, optimization and measurable performance of GHD's websites through hands-on execution in Sitecore and related platforms. Working closely with regional marketers, the global Digital Experience team and Information Services, this role contributes to sprint-based delivery cycles and enables personalized, high impact digital experiences at scale.Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
  • Support Sitecore operations, including content publishing, workflow management, component use, testing, and personalization setup
  • Build and update web pages using Sitecore, applying templates and components aligned with brand and UX standards
  • Manage the global Sitecore authoring community through training, troubleshooting, and governance support
  • Partner with the Digital Experience team and Information Services to support sprint-based delivery cycles and backlog grooming
  • Implement tagging, testing, and personalization strategies using Sitecore XP and MCP
  • Collaborate with content and performance teams to apply SEO and CRO enhancements
  • Connect campaign activity to on-site user journeys and surface opportunities for landing page improvement
  • Contribute to digital reporting using GA4, Google Tag Manager, Looker Studio, and/or Power BI
  • Explore and apply AI tools to support targeting, personalization, content generation, and testing
  • Monitor site and campaign performance, flag issues, and identify opportunities for optimization
  • Conduct quality assurance checks across core site functions (e.g., load time, forms, responsiveness, accessibility)
  • Perform content audits to identify outdated or duplicate material and support content cleanup
  • Provide authoring support and escalate technical issues to the IS team as needed
  • Uphold publishing standards, accessibility, and metadata requirements aligned to digital governance
  • Stay current on evolving martech tools, web practices, and digital performance methods.
What you will bring to the team:
  • 5+ years of experience in a digital marketing, web experience, or marketing technology role
  • Hands-on experience managing or supporting an enterprise CMS (Sitecore preferred)
  • Proficiency in site tagging, analytics, and conversion tracking using GA4 and Google Tag Manager
  • Demonstrated ability to translate campaign objectives into site architecture and user journeys
  • Experience implementing or supporting personalization and A/B testing tools (Sitecore XP, MCP, etc.)
  • Solid understanding of SEO, CRO, and UX principles (navigation, CTAs, scroll behavior, etc.)
  • Proficiency in HTML, CSS, and front-end troubleshooting, including browser/device testing
  • Experience with JavaScript; knowledge of ReactJS or other modern frameworks is a plus
  • Familiarity with accessibility standards (WCAG, AODA) and responsive design for mobile-first execution
  • Experience with content audits, structured metadata, and governance best practices
  • Proficiency with dashboards and visualization tools (Looker Studio, Power BI, or similar)
  • Exposure to AI tools or workflows used in targeting, content optimization, or testing is a bonus
  • Comfortable working in agile teams and balancing sprint-based tasks with day-to-day support
  • Strong communication and collaboration skills across technical and non-technical teams.
Work schedule: Monday to Friday / Shifting schedule / HybridThis job offer is based in Makati City.Applicants must be a Filipino citizen or have the right to work in the Philippines.#LI-JL1#LI-HybridAbout Us: Come together and make a meaningful impact.We bring our people together to create something bigger and solve some of the world's most complex problems. Come and experience the power of commitment and see strategy and ideas come to life when you join GHD.Let's drive real change.Our Pledge to You
At GHD, we don't just believe in the power of commitment, we live and breathe it every day.That's why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.See where your commitment could take you.
That's the #PowerOfCommitmentWho we are
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.
The Power of Commitment is our brand promise. It's what makes us different. We are bound to our stated vision and determination to address humanity's most urgent needs: to make water, energy and urbanisation sustainable for generations to come.

GHD