Technical Support Engineer

JAV Resource Corporation

Olongapo City, Zambales
₱20,000-25,000 per month
Permanent
Full-time

1 month ago

We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!If you are a Licensed Electrical Engineer, Master Electrician or Electronics Technician who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US!The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration or system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Digital Marketing and Customer Service. We are every business partner to achieving their market targets and business goals.What we Offer?

A competitive package depending on meeting the qualification requirements stipulated above
Full-time, permanent employment
Above standard leave credits upon regularization
Paid trainings related to the job
Tools necessary in the delivery of output will be company-provided
Anniversary increase
Performance incentives
Holiday and overtime payment if incurred
Office-based, rotational schedule (6am to 3pm and 7am to 4pm), 5 days a week work schedule

Please note that this is a FULL TIME, ON-SITE OFFICE JOB located in Olongapo City.Should you be interested to grow your career in the BPO industry, send us your comprehensive curriculum vitae to **** or **** and our Human Resource Professional will connect with you for the schedule and details of the screening process.Pay: Php20,000.00 - Php25,000.00 per month (starting rate, depending on meeting the qualification requirements)Benefits:

Additional leave
Company Christmas gift
Company events
Opportunities for promotion
Paid training
Pay raise
Promotion to permanent employee

Schedule:

8 hour shift
Day shift

Supplemental Pay:

13th month salary
Anniversary bonus
Overtime pay
Performance bonus
Yearly bonus

Ability to commute/relocate:

Can reliably commute or planning to relocate in Olongapo City before starting work (Required)

License/Certification:

Licensed Electrical Engineer, Master Electrician, Licensed Electronics Engineer, Electronics Technician (Preferred)

Work Location: Olongapo City, In-person, Office set up

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