Be the backbone of our daily operations! TECHNO GLOBAL TEAM is looking for a Reports Analyst with 1-2 years of experience in operations and/or administrative role who will ensure smooth and accurate execution of operational processes during the overnight hours. A Great Place to Work u0026reg Certified: #WeAreTGT Comprehensive day 1 HMO including 10K medical reimbursement Additional HMO coverage for your dependent + dental coverage Free lunch meals , plus Monday breakfasts and Friday treats Psychiatric sessions included under your healthcare plan 24 Paid Time-Offs (with Annual leave conversion ) Continuous career development & certifications Travel & training opportunities overseas Comprehensive life insurance coverage Regular engaging company events Annual appraisal based on merits Regular awards and recognitions Free annual Flu vaccinations Employee referral programs Accessible and vibrant office site in MDC, Eastwood, QC As a Reports Analyst focused on Workforce Management and Operations Support, youu0027ll take charge of: Generating and submitting hourly attendance reports from Wise (internal timekeeping system) Processing attendance investigation tickets through the internal database Preparing custom scorecards for attendance, performance, and culture metrics per campaign Monitoring the Operations inbox and escalate or respond to inquiries appropriately Efficiently allocate tickets and ensure timely resolution and follow-through Distributing and updating staff schedules , including adjustments for Daylight Saving Time Creating and managing calendar invites for meetings, training sessions, and other events Preparing and submitting weekly ad hoc reports Supporting the maintenance of other operational reports and dashboards as needed What Youu0027ll Bring (Skills & Experience) 1-2 required years of experience in operations or administrative support , with knowledge of discipline and performance management processes Proficient in Microsoft Office (Word, Excel) with strong research, analytical, and problem-solving skills Excellent communication, comprehension, and collaboration skills able to work both independently and in a team Ideal Work Approach (Soft Skills) Strong organizational and time management skills with high attention to detail Able to perform well under pressure, meet tight deadlines, and adapt in fast-paced environments Maintains a positive, service-oriented attitude even in challenging situations Work Location & Schedule Willing to work onsite at MDC, Eastwood (Quezon City) , with flexibility to report to BGC if needed Amenable to night shift schedules MORE THAN JUST A JOB Headquartered across the Philippinesu0026rsquo most dynamic cities in BGC, Eastwood, Taguig, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, weu0026rsquore building a workplace that puts people first. Apply today and help drive operational excellence forward!