Sales Development Specialist

• Conduct prospecting, BANT qualification, lead generation, and sales of SolarWinds products through phone and email interactions.
• Understand customer needs and effectively communicate the SolarWinds value proposition, with knowledge of subscription licensing a plus.
• Schedule appointments, demos, and account reviews with appropriate sales representatives or teams.
• Address customer inquiries on pricing, product functionality, etc., and collaborate with cross-functional teams for complex queries.
• Ensure seamless qualification handoff and follow-up for leads in collaboration with ISRs.
• Maintain accurate customer and transactional information in Salesforce.com and Outreach.io, with weekly progress assessments and reporting.
• Achieve monthly quality and quantity pipeline build metrics.
• Develop innovative sales strategies to overcome objections using in-depth product knowledge and understanding of the SolarWinds value proposition.
• Provide detailed weekly status reports to sales leaders.
• Participate in sales training, product management, marketing, and team meetings/calls as required.
• Contribute significantly to SolarWinds' team culture.

• Experience in sales development or similar roles, preferably in the tech industry.
• Strong communication and interpersonal skills.
• Proficiency with CRM tools such as Salesforce.com.
• Ability to identify customer needs and articulate the value proposition effectively.
• Self-motivated with a results-driven approach.
• Familiarity with subscription licensing is a plus.
• Ability to work collaboratively with cross-functional teams.
• Strong problem-solving and strategic thinking skills.

SolarWinds