TTEC Cebu | Telco - Customer Service Agent | Up to PHP27,000 | Work Onsite

Cebu
₱27,000 per month
Permanent
Full-time

1 month ago

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Service to Sales Representative working onsite in Cebu, youll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park.What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll have ownership over resolving escalated or complex calls from customers. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customers experience being just average or an exceptional one.During a Typical Day, Youll

Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels such as voice or verbal communication
Respond to inquiries with active listening identifying additional needs and support any upgrades in products and services
Open and maintain customer accounts and information
Resolve customer issues with patience and understanding
Positively participate in company events, team activities, and continuous learning

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