Key Accounts Manager

• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Manage key accounts operations to achieve revenue goals.
• Serve as the link of communication between key customers and internal teams.
• Acquiring a thorough understanding of key customer needs and requirements.
• Addressing and resolving key clients’ complaints.
• Communicating and collaborating with the promotion, marketing, sales, and supply chain departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for principal clients and stakeholders.
• Work with the different teams & collaborate with cross functional departments such as Sales, Marketing, Regulatory, finance & supply chain to implement new Trade techniques to obtain profits.
• Consistently looks for sales increments in key accounts to improve selling-in and selling-out opportunities.
• Analyze sales performances and recommend improvements.
• Ensure to always follow company policies and procedures.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Maintain a very good business relationship and efficient collaboration with principal companies as an important business partner in trade and distribution.

• Graduate of any four-year course
• Experience in sales leadership
• Computer literate (Windows based Application)
• Very good project management, communication, negotiating and presentation, inter-personal skills. Good understanding of legal system.
• High level of integrity and EQ
• Ability in problem-solving and negotiationStrong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;

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