Senior Analyst - Corrigo Service Centre

Taguig City, Metro Manila
Permanent
Full-time

13 days ago

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Soft Services Program Management

Develop and maintain soft services work schedules according to best practices and site-specific requirements
Proactively adjust schedules to balance work monitoring, cost control, and financial administration
Track and manage works overdue by more than 5 business days, ensuring regular communication with service providers

Visual Site Inspection (VSI) Program Management

Develop and maintain annual VSI programs across client portfolios
Manage VSI procedures, priority data, and inspection schedules
Track and manage VSI work orders, ensuring timely completion and reporting
Conduct monthly reviews of completed inspections and site-specific issues
Assist with trend analysis to inform Facility Managers of ongoing issues

Quality & Compliance Document Administration

Classify PM/RW schedules by Schedule Sub-Type allocations
Ensure proper documentation for engineering maintenance, VSI, document review audits, and soft services work schedules

Proactive Tracking & Management of Corrective Actions

Regularly review and manage corrective work orders associated with critical, compliance, and VSI work orders
Ensure timely assignment, quoting, and completion of corrective actions

Vendor Work Order Compliance Management

Validate and review Not-to-Exceed (NTE) amounts for completed work orders
Monitor compliance work orders and associated documentation
Liaise with service providers for updates on overdue work orders

Cost Management / Financial Administration

Monitor aged debtors reporting and follow up on outstanding billing
Process work orders as Additional Non-Chargeable (ANC) when necessary
Manage landlord work orders and non-contract vendor documentation

Management Reporting

Implement and maintain a regular reporting program for Engineering and FM Operations leads
Leverage QA/HSE dashboards to drive improvements
Provide monthly Corrigo/JLL OnSite reporting for vendor management meetings
Generate ad-hoc reports as required

Required Qualifications:

Bachelor's degree in Facilities Management, Business Administration, or related field
3+ years of experience in facilities management or related role
Proficiency in Corrigo, JLL OnSite, and other relevant facilities management software
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Proven ability to manage multiple projects and meet deadlines
Detail-oriented with a focus on accuracy and quality

Preferred Qualifications:

Proficient in using excel for management of large data sets

Expertise in data cleaning, preparation, and quality assurance

Ability to translate complex data into actionable insights

Experience with report writing and formatting

Ability to create clear, concise, and visually appealing reports

Confidence in public speaking and delivering presentations

Storytelling ability to make data meaningful and engaging

Skill in facilitating data-driven discussions and decision-making processes

This position offers an exciting opportunity to play a crucial role in maintaining and improving our facilities management programs across various client portfolios. The successful candidate will work closely with facility managers, service providers, and other stakeholders to ensure efficient and effective facilities management operations.Location:On-site –Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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