Job highlightsMetroMart is an on-demand grocery delivery platform. We enable customers to purchase their products online from their favorite local store and have these items delivered to their doorstep within 90 minutes.Senior HR Manager responsibilities include overseeing the recruitment process, designing company policies and setting objectives for the HR team. You will also help shape our employer brand strategy. To be successful in this role, you should be familiar with HR technology, including payroll systems. Ultimately, you will ensure our company attracts, hires, develops and retains qualified employees.Your core responsibilities includeManagement and Support:Consults with leadership and management in order to foster and promote the engagement of the business’s core values at all levelsAssist management and leadership in resolving employee relation issues, conducting effective investigations, and recommending action for sensitive and complex situationsCoach the departmental heads and management in performance management processes, compensation and remuneration programs, recruitment practices, and management decision makingSet up the HR department and provide management oversight. Training and leadershipRecruiting/Talent Sourcing:Structure, source and recruit staff for the HR department organization chart to ensure the HR department is efficient and complete and in-line with the company’s business objectivesDesign, develop, and execute full cycle recruitment plans and talent sourcing strategies that guarantee the attraction, selection, and successful recruitment of potential talents that will further drive the achievement of staffing goals as well as the business’s overall objectivesCoordinate recruitments and orientations of new staffReview and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistencyCoordinate vacancy posting in internal and external media as appropriate.Ensure, the tracking system of the recruitment process and compile monthly report on recruitment are maintainedLead the succession planning process and talent management program to ensure the development of high-potentials and continuous opportunities for career advancementCompensation & Benefits Management:Define and review in-country salary structure and benefits plan and communicate changes or updatesEnsure that all existing staff clearance forms are submitted before final dues are processedDefine and review salary structure and benefits plan and communicate changes or updatesSupport the implementation of the company’s people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability and embed a performance cultureDesign a performance evaluation program aligned with the company’s Annual Financial and Market salary benchmarkingBe on top of Payroll Management for both Employees and 3rd Party VendorsEmployee growth and relations:Provide strategic advice and ongoing support on employee relations issues, dispute resolutionMaintain relevant, accurate and forward-thinking HR policies and proceduresOversee and manage a performance appraisal system that drives high performance.Maintain pay plan and benefits programInitiate a Training Program across the employee in the OrganizationHR Administration & Compliance:Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirementsMonitor and coordinate staff contract managementLead exit management procedure to ensure seamless and positive transition for departing employeeOn an as needed basis liaise with the local legal counsel on HR issues that requires legal interpretationsProvide strategic advice and ongoing support on employee relations issues, dispute resolutionMaintain 201 files and Employee records aligned with DOLE ruling and compliancesOther task may be given by the managementAnalytics:Conduct research and consistently develop and enforce HR procedures and policiesAnalyze and report on KPIs and trends related to human capital in the business and use these findings to develop strategies and solutions to issues that affect the business’s employee relationsAnalyze and report HR information to support the development of HR strategies and solutions. Ensuring that all internal reporting requirements are satisfied through the provision of management informationQualification:People oriented and results driven.Demonstrable experience with Human Resources metricsKnowledge in any HR systems and databasesAbility to architect strategy along with leadership skillsExcellent active listening, negotiation and presentation skillsCompetence to build and effectively manage interpersonal relationships at all levels of the company.In-depth knowledge of labor law and HR Best PracticeProven working experience as HR Manager or HR Executive
