Virtual Assistant (VA)

  • Philippines
  • Permanent
  • Full-time
  • 2 hours ago
JOB OVERVIEWJob Title: Virtual Assistant - Xero Experience and Customer Service and Job Scheduling (Full-Time)Job Description:
We are looking for a long-term, reliable Virtual Assistant to become a key part of our business operations. This role is full-time and involves a variety of important administrative and support tasks, with a focus on keeping everything running smoothly day to day.Your responsibilities will include:
  • Job & Schedule Management: Assigning jobs to cleaners/technicians via ServiceM8 CRM and updating daily schedules.
  • Use Xero for payroll and daily P/L sheets
  • Customer Support & Payments: Responding to inquiries, following up with customers, and reconciling payments to ensure all accounts are up to date.
  • Payroll & Commissions: Preparing weekly payroll and commission calculations for our team.
  • Accounts & Reporting: Tracking paid vs unpaid jobs, updating spreadsheets, and providing weekly reports (KPIs, leaderboards, profit/loss sheets).
  • Recruiting from Social Media -> Booking in interviews for me for potential workers for my company
  • General Admin: Email management, research, and other day-to-day admin support.
Work Hours:
  • About 10 hours per day, 6 days per week. 8:30am-6:30pm AEDT
  • Some days will be busy with multiple tasks; other days will be lighter, mainly monitoring schedules, reconciling payments, or being available for quick updates.
Requirements:
  • Strong English communication skills (written & verbal).
  • Experience with XERO
  • Reliable laptop and stable internet connection.
  • Experience with admin tools (, CRMs, ServiceM8 a plus - training can be provided).
  • Organized, detail-oriented, and proactive.
  • Trustworthy and committed to long-term work.
Compensation:
  • $4 USD per hour
  • Paid weekly or bi-weekly (depending on your preference).
  • Opportunity for salary increases based on performance and reliability.
Perks:
  • Long-term, stable role with growth potential.
  • Direct work with the company owner (your input will be valued).
  • Flexible culture: as long as tasks are completed and you remain responsive, your workload will often feel balanced and manageable.

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