E Commerce Specialist

Makati City, Metro Manila
Permanent
Full-time

28 days ago

As our E-commerce Specialist, you are the architect of Remedy’s digital gateway. You will own the entire online customer journey—from the first click on a campaign to the post-treatment follow-up email. You will bridge the gap between our world-class clinical services and a seamless, high-performance digital experience.Your goal is simple but ambitious: Make the Remedy online journey as premium and effective as our in-clinic treatments.Duties and Responsibilities:

Full-Funnel Ownership: You will manage the end-to-end e-commerce experience on Remedy website, ensuring that Shopify (for products/treatments) and Zenoti (for bookings) work in perfect harmony to drive revenue.
Channel Development: Develop and launch new channels such as TikTok shop
Conversion Rate Optimization (CRO): You won't just look at traffic; you’ll obsess over why users aren’t converting. You will constantly A/B test landing pages, checkout flows, and site speed.
Campaign Execution: You will work hand-in-hand with Marketing to launch promotions, new treatment categories, and product drops, ensuring the website is updated, functional, and optimized for peak performance.
Post-Purchase Excellence: The journey doesn't end at "Checkout." You will build and manage automated email/SMS flows that nurture patients, handle follow-ups, and maximize Customer Lifetime Value (LTV).
Performance Reporting: You will provide the leadership team with "High Agency" insights—don't just tell us the numbers; tell us what they mean and what we’re doing next to improve them.

College Graduate: Marketing, Management, Business Management, or any similar course
At least 3 years experience in E-Commerce in a high-growth direct-to-consumer brand, premium retail environment, or health/wellness tech company
Can communicate effectively and spontaneously without much difficulty
Can produce detailed and well-structured texts on a wide range of subjects
Knowledgeable in Shopify, Tiktok shop, Klaviyo (or similar CRM/Email automation tool)
Familiarity with Zenoti, GA4, Google Tag Manager, and Notion is an advantage

Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave

Other:

Rice Allowance
Clothing Allowance
Laundry Allowance
Communication Allowance

Associate / Supervisor Sales and Marketing Information Technology / IT 1 opening Bachelor's degree graduateRemedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

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