Branch Manager

HQ Motoriz

  • Iloilo
  • Permanent
  • Full-time
  • 1 month ago
We are seeking a motivated and experienced Branch Manager to oversee the daily operations of our motorcycle business. The Branch Manager will be responsible for driving sales, managing staff, ensuring excellent customer service, and maintaining smooth business operations. The ideal candidate will have a strong background in retail management, a passion for motorcycles, and a proven ability to lead a team.Key Responsibilities:Operations Management:
  • Oversee daily operations of the branch, ensuring efficiency in service and sales activities.
  • Ensure that the branch meets its financial and operational goals.
  • Maintain high levels of inventory control and organization.
  • Monitor and enforce adherence to company policies, procedures, and safety regulations.
Sales & Business Development:
  • Drive the sales performance of motorcycles, accessories, and parts.
  • Develop and implement strategies to expand the customer base and increase revenue.
  • Lead marketing and promotional activities to increase foot traffic and sales.
  • Foster relationships with key customers, including repeat buyers and corporate clients.
Team Leadership & Development:
  • Hire, train, and manage branch staff, ensuring they are knowledgeable and motivated.
  • Provide coaching, feedback, and performance evaluations to employees.
  • Create a positive and productive work environment that encourages teamwork and accountability.
Customer Service:
  • Ensure a high standard of customer service, addressing customer inquiries and complaints effectively.
  • Actively seek customer feedback and implement improvements based on suggestions.
  • Oversee the service department to ensure timely and quality repairs and maintenance.
Financial Management:
  • Monitor branch financial performance, including sales, expenses, and profit margins.
  • Prepare reports on sales, staff performance, and branch operations for management review.
  • Control costs and ensure the branch operates within budget.
Inventory Management:
  • Manage inventory levels, including motorcycles, parts, and accessories.
  • Ensure proper stock levels to meet customer demand and avoid overstocking.
  • Coordinate with suppliers and vendors to place orders and negotiate pricing.
Compliance and Reporting:
  • Ensure compliance with all local, state, and federal regulations, including environmental and safety standards.
  • Prepare and submit accurate reports as required by upper management.

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