Branch Manager
HQ Motoriz
- Iloilo
- Permanent
- Full-time
- Oversee daily operations of the branch, ensuring efficiency in service and sales activities.
- Ensure that the branch meets its financial and operational goals.
- Maintain high levels of inventory control and organization.
- Monitor and enforce adherence to company policies, procedures, and safety regulations.
- Drive the sales performance of motorcycles, accessories, and parts.
- Develop and implement strategies to expand the customer base and increase revenue.
- Lead marketing and promotional activities to increase foot traffic and sales.
- Foster relationships with key customers, including repeat buyers and corporate clients.
- Hire, train, and manage branch staff, ensuring they are knowledgeable and motivated.
- Provide coaching, feedback, and performance evaluations to employees.
- Create a positive and productive work environment that encourages teamwork and accountability.
- Ensure a high standard of customer service, addressing customer inquiries and complaints effectively.
- Actively seek customer feedback and implement improvements based on suggestions.
- Oversee the service department to ensure timely and quality repairs and maintenance.
- Monitor branch financial performance, including sales, expenses, and profit margins.
- Prepare reports on sales, staff performance, and branch operations for management review.
- Control costs and ensure the branch operates within budget.
- Manage inventory levels, including motorcycles, parts, and accessories.
- Ensure proper stock levels to meet customer demand and avoid overstocking.
- Coordinate with suppliers and vendors to place orders and negotiate pricing.
- Ensure compliance with all local, state, and federal regulations, including environmental and safety standards.
- Prepare and submit accurate reports as required by upper management.
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