Social Media & Marketing Coordinator

Philippines
Permanent
Full-time

1 month ago

Job Description:Join ShiftCare. Engage. Execute. Grow. Make an Impact in Care Tech.Join ShiftCare, Australia's #1 care management software, trusted by over 6,500 providers and 200,000+ carers globally. We build technology that helps care teams spend less time on admin and more time with their clients.The RoleWe're looking for a proactive Marketing Coordinator to support the day to day execution of ShiftCare's marketing programs. This role focuses on managing our social media channels, supporting our email marketing strategy through HubSpot, and helping coordinate campaigns and events.You will work closely with the Head of Marketing and the wider marketing team to ensure content, campaigns, and communications run smoothly across channels. Your work will help maintain an active social presence, deliver consistent email communications to prospects and customers, and support event logistics that drive engagement and pipeline.This role suits someone who understands social media at a practical level, actively uses it themselves, and enjoys turning ideas into executed campaigns. You will play a key role in how ShiftCare communicates with care providers across Australia, the United States, the United Kingdom, and Canada.Responsibilities

Manage day to day publishing and engagement across LinkedIn, TikTok, Facebook, and Instagram
Create, schedule, and publish posts including images, short video, reels, and campaign content
Maintain the social content calendar aligned to campaigns, events, and marketing priorities
Monitor comments and messages and engage with the ShiftCare community
Work with designers and marketers to turn campaign ideas into social content
Assist with aligning themes and content pillars across AU, US, UK, and Canada markets
Support the planning and execution of email campaigns using HubSpot
Manage email audience lists, segmentation, and campaign setup
Coordinate monthly newsletters, product updates, webinar invitations, and follow up emails
Support partner email campaigns such as post event communications and joint promotions
Monitor email performance and assist with reporting and optimisation
Assist with event coordination including webinars, conferences, and roadshows
Help prepare marketing assets, email invitations, and follow up communications for events
Support logistics such as attendee communications and campaign promotion
Track social and email performance and prepare basic reports
Stay current with social media trends, platform updates, and marketing tools
Support the wider marketing team with campaign execution across channels

Requirements

1 to 3 years experience in marketing, social media, or digital marketing
Strong understanding of social media platforms including LinkedIn, TikTok, Facebook, and Instagram
Proven experience managing or contributing to brand social media accounts
Active personal social media presence with at least 1,000 combined followers across platforms
Strong writing skills for social posts, emails, and campaign content
Experience creating simple visual or video content using tools such as Canva
Experience working with email marketing tools, ideally HubSpot
Strong organisational skills and ability to manage multiple tasks at once
Comfortable working in a fast paced marketing team

If you enjoy social media, email marketing, and campaign execution, this role offers the chance to build real marketing experience while helping care providers around the world run better services.

ShiftCare

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