Network Services Specialist (Network Engineer)
Vertiv
- Philippines
- Permanent
- Full-time
- Meaningful and Fulfilling Work
- Inspiring and Caring Leaders
- Global Talent Center
- Recharge Your Potential
- Provide 7X24 support for WAN, LAN, Wireless, and related technology
- Ensure all IT network services are designed and configured to achieve maximum uptime
- Ensure all IT network services are monitored, backed up, secured, and documented
- Perform regular maintenance on all systems to ensure vulnerabilities are patched and systems secure
- Prepare and test disaster recovery plans for critical network services
- Ensure all services are appropriately sized to support the business needs (capacity management)
- Research and evaluate new network technologies to improve available features and meet the changing business needs
- Installation and management of network end points and software
- Provide end user documentation and training
- Resolution of tickets placed assigned to the Network Services technical team
- Work with key vendors like Cisco, Palo Alto, and F5 to fix any issues that cannot be solved internally
- Responsible for entering change management tickets in ServiceNow and attending Global Change Management Advisory Board meetings to present network changes
- Ensure project work and changes are successfully planned, implemented, and tested
- Standardize Infrastructure processes, procedures and equipment for all supported systems
- Support and build B2B tunnels to third party suppliers and vendors
- Support of F5 Load Balancer system upgrades and patches
- Support of F5 Load Balancer system configuration and support issues
- Participate in Corporate technical working groups as needed
- Ensure all network services comply with Vertiv Architecture standards
- Ensure all network services comply with Vertiv Security standards
- Any additional responsibilities assigned
- At least 5-7 years of experience supporting Cisco networking, wireless, and related technologies
- Desire to find a network engineer with deep expertise in Cisco wireless networks
- Cisco Viptela or SD-WAN experience desired
- Experience with Cisco Catalyst and Nexus Switching desired
- Minimum education required is an Bachelor's degree in a technology field
- CCNP (Cisco Certified Network Professional) desired; CCNA (Cisco Certified Network Associate) required
- Advanced knowledge of LAN, WAN, and Wireless technologies
- Expertise in Cisco technologies and IOS