INVOICING SPECIALSIT

Cebu
Permanent
Full-time

8 days ago

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.Responsibilities :JOB/BUSINESS TITLE:O2C INVOICING SPECIALISTBusiness Area:Worldwide Services Operations – CSSCCategory:Order-to-CashSub-Category:Manual InvoicingJob Role:Range of Level:Reports To:Direct Reports, If Any:Indirect Reports, If Any:Annual Budget:Location:Invoicing Specialist(DO NOT FILL OUT THIS LINE ITEM)MPS O2C Invoicing Manager00Lexmark R&D Corporation, Cebu City, PhilippinesJOB PURPOSE/MISSION/SUMMARY:The Invoicing Specialist works closely with various dedicated and support teams to produce the financial invoice to charge the Lexmark customers for the cost of the offerings and services. This is while taking into utmost consideration the customers’ satisfaction in their over-all Lexmark experience by extending them the supporting documentations tailored fit to their respective requirements, and by acting as liaison with other Lexmark teams to raise other customer requirements.The role supports the Sales and Marketing Operations Team by actively recognizing revenue and related costs in an accurate and timely manner guided with the related corporate financial policies, accounting instructions and SOX regulations.KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:INVOICE PROCESSING AND DELIVERYREVENUE RECOGNITIONCUSTOMER SATISFACTIONINVOICE PROCESSING AND DELIVERY

Prepares the SAP financial invoice for accounts covered by Lexmark contracts.
Prepares the final required customer supporting documentation that fits the specific requirements of the respective customers.
Works closely with respective teams to accommodate changes in customer requirements and acts on them and incorporate the changes in the process to come up with the new set of customer requirements.
Actively monitors the assigned accounts on its status in the billing process to ensure invoices are delivered in a timely manner based on Lexmark’s commitment date of delivery as pre-agreed with the customer.
Delivers the SAP invoice and its supporting documents to the customer, either through electronic mail, snail mail or forwards to the Customer Operations teams who takes charge in the final delivery.

REVENUE RECOGNITION

Recognizes the revenue of the respective accounts handled, primarily through the invoicing process or secondarily through creation/submission of accounting journal entries if for operational reasons the invoicing process cannot be executed.
Works with related cross functional teams to determine revenue recognition in terms of timing, criteria and accuracy of amount.
Ultimately responsible in gathering the requirements necessary to meet revenue criteria before final recognition.
Works with related cross functional teams to determine and book the cost component of the revenue item being recognized.
Works with internal audit team in maintaining established controls for revenue recognition.

CUSTOMER SATISFACTION

Acts as the customer’s secondary point of contact in Lexmark, to help customers raise concerns related to their service billings and other related matters.
Liaise with appropriate Lexmark teams to help the faster resolution of customers billing concerns.
Works closely with cross functional teams to help clean and clear customers receivable ledgers to the extent of helping resolve the issues and potential issues of customers.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

KNOWLEDGE BASE FOR ACCURACY AND EFFECTIVENESS

Knowledge of the organizational structure of the sales and marketing team of the geo being supported.
Knowledge of the organizational structure of each of the various dedicated teams.
Knowledge of the Lexmark business model and its offerings.
Knowledge of issue escalation process.

FINANCIAL AND OPERATIONAL COMPETENCE

Intermediate accounting
International Accounting Standards
Sarbanes-Oxley Act (SOX)
ERP functionalities, working knowledge of SAP financial module a plus
Intermediate knowledge of 2007 Microsoft applications especially Word, Excel and PowerPoint

PERSONAL CREDIBILITY

Oral (Conversational & Public Presentation) & Written Communication

Interpersonal Relationship

Handling Confidential & Sensitive Data & Information

Process Facilitation

Influencing & Negotiation Skills

Can drive continuous improvement and behavioral change

EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:

Education: Preferably a Bachelor in Science degree in Accountancy or Management Accounting or any other Business related courses

Experience: Preferably minimum 1 year experience in any of the accounting field but not required

Licenses & Certifications: no minimum requirement

ORGANIZATIONAL CHART:O2C Invoicing Specialist3rd Level ManagerInvoicing – Geo Ops2nd Level ManagerInvoicing – Geo Ops1st Level ManagerInvoicing – Geo OpsAUTHORITY & DECISION RIGHTS:Revenue recognition or non-recognition, is guided by established corporate policies and instructions. Adherence to SOX and tax regulations should be upheld at all times. Exceptions should be escalated to management.INTERFACES:Daily, mostly with the various geo and Cebu-based requestors, Customer Master Team, Material Master Team, Pricing Team, Credit Management team, corporate treasury, internal auditors and accounting teams. Seldom with external field auditors both in Cebu and Lexington.CAREER PROGRESSION:Successful assignments can lead to lateral movements such as any positions under Order to Cash, accounting department, finance department, BAS, EBA and GSS, or to vertical progression such as team lead, Senior Specialist or SMEWORKING CONDITIONS:Shift aligns to the Geo team supported40 hours per weekPaid overtimeBusiness as usual on PH holidays due to WW supportHow to Apply ?Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!Global Privacy NoticeLexmark is committed to appropriately protecting and managing any personal information you share with us. Click to view Lexmark's Privacy Notice.

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