Foundever Pioneer Mandaluyong - Hiring BPO Agents - No BPO Experience Required

JobsAvenuePH

  • Mandaluyong City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
This is part of the External Referral Program by XRP John Christopher Briagas.Apply now and be referred to top BPO employers with added guidance and support!Job Description:Were looking for enthusiastic and tech-savvy individuals to join our growing customer service team!As a Call Center Agent, youll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service all while representing top global brands.Key Responsibilities:
  • Handle customer concerns and questions via phone calls
  • Provide accurate information and resolve issues in a timely manner
  • Document customer interactions using internal systems
  • Escalate complex issues to the appropriate department when necessary
  • Maintain a positive and professional tone in every interaction

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