Call Center Agent

Bacolod City, Negros Occidental
Permanent
Full-time

1 month ago

We are looking for a Call Center Agent to join our customer support team. In this role, you will handle inbound and/or outbound calls, assist customers with their inquiries, resolve complaints, and provide accurate information about products and services.Key Responsibilities:

Answer incoming calls and respond to customer inquiries
Handle customer complaints, provide appropriate solutions and alternatives
Maintain detailed records of customer interactions
Follow communication scripts and procedures

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