Job Responsibilities: Assist in the Order-To-Cash Collection cycle which encompasses the order acceptance cycle, delivery & installation cycle and cash collection cycle. Actively participate in daily sales order management activities encompassing document, information, product and operations workflows. Jointly responsible for the overall achievement of company revenue, inventory and customer fulfilment targets. Ensure timely and flawless creation of sales order in the enterprise computer system and processing of the same to meet customer request date. Swiftly engage with external customers, internal customers and service providers to swiftly resolve product quality issue, delivery disputes and invoice and product discrepancy. Keep superior informed and obtain appropriate guidance. Responsible for the achievement of all sales order management related Key Performance Indicators(KPIs) as determined by the corporate operations and management from time to time. Jointly responsible for complete and accurate receivable master data set-up including assisting in the performing credit evaluation of new customers. Jointly assist in determining and reviewing the payment terms and credit limit of customers from time to time. Create sales order in the enterprise computer system and route the same for discount approval by approving authority prior to processing. Reserve inventories in the enterprise computer system to fulfil expected customer order and closely follow-up on such order. To subsequently release reserved inventories when customer order is not forthcoming. Highlight to superior on any obstacle encountered during the order acceptance cycle, delivery & installation cycle and cash collection cycle for guidance and affirmative action. Facilitate submission of relevant proof of delivery and related documents as required by customer to secure full payment and timely collection of receivables. Audit proof of delivery document to ensure no amendment on delivery order or invoice by customer. To engage customer and/or service provider in the event of amendments. Ensure smooth and timely processing of customer orders, creation of corresponding sales order and coordinate with logistics on time delivery of goods from warehouse to customers. Negotiate with customers on any anticipated delay in deliveries, installation or testing and obtain alternative schedule for delivery, installation or testing. Expedite and coordinate with the field sales and service and engineering teams on delivery, installation and testing with customer. Alert inventory management on insufficient inventories to fulfil routine customer orders and manage customer expectation accordingly based on availability commitment by inventory management. Assist in the periodic inventory count and ensure sales order transaction cut-off and resumption dates are communicated to stakeholders and observed strictly. Ensure the full and timely collection of receivable through persistent liaison with salesperson and customers. Jointly involve in project management of large installations to ensure coordination of tasks, complete and accurate documentation, proof of product and service delivery and formal user acceptance. Ensure the completeness, accuracy and integrity of data and transactions in the enterprise computer system at all times Qualifications: Candidate must possess at least Bachelor&aposs/College Degree in Business Studies/Administration/Management, Logistic/Transportation or equivalent. With at least 2 years of operations experience in sales order processing and receivables collection role preferably in the healthcare industry. Basic working knowledge with Ms Office applications. Exposed to sales order management and accounts receivables modules of any ERP Systems. Be reasonably detailed, numerate and analytical Preferably have worked in healthcare or logistic industry. Show more Show less