Sr Reference File Maintainer Assoc

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for US Production.
• Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
• Performs ad hoc data analysis and participates on various process improvement as needed.
• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

• 2-year experience in handling voice and healthcare account
• College undergraduates with BPO experience are also welcome to apply.
• Basic knowledge in Windows applications (Excel, Word).
• Strong verbal and / or written communication skills in either the language of the country supplied or English.
• Critical thinking and problem-solving skills.
• Demonstrate strong understanding of complex concepts and processes.
• Has initiative and is self-motivated to see through until resolution concerns raised by Clients.
• Candidate must be willing to work in night shift
• Amenable to onsite training in Mckinley, Taguig

IQVIA