QA Analyst | Strategy and Quality Management Office (SQMO)

Ateneo de Manila University

Quezon City, Metro Manila
Permanent
Full-time

1 month ago

Summary of Work Activities and Responsibilities:Under the supervision of the Quality Management Head, the QA Analyst actively works with various University units in tracking where the different units are in terms of the University’s key indices for quality assurance processes and accreditation. The position monitors adherence/compliance to established quality standards and provides inputs and recommendations based on concrete data.Main Duties and Responsibilities:I. Collaborates with units in conducting quality reviews based on such trends, standards, and accreditation requirements.

Performs data mapping and cross-referencing of information from various sources to track attainment of university data governance and metrics framework, and determine opportunities for further improvement
Keeps abreast of developments in data quality analysis, local and international accreditation trends, standards and requirements
Consolidates, and carries out data analysis and forecasting of the university data
Initiates conversations with the units regarding the attainment of their performance metrics to gain a deeper insight into areas of successes and difficulties and where appropriate, aid in identifying challenges and possible solutions
Collaborates with units in determining possible root causes, which contributed to the non-achievement or compliance of any area
Recommends corrective actions for closing gaps and reaching targets
Serves as primary resource related to data management by facilitating learning sessions on data mapping and data governance

II. Assists the Quality Management Head in designing, implementing, monitoring, and evaluating quality and metrics plans and frameworks.III. Performs other related duties that may be assigned by the Immediate Supervisor or authorized representative.Education and Experience Requirements:

Graduate of any of the following courses: Management Information System, Business Administration, Statistics, Mathematics or any related field with research and quality assurance experience
With 3-5 years work experience in quality assurance and management (from framework development to inspection to finding root causes to working with units on how to improve the quality)
Experience in trending and analysis for potential opportunities
Experience in database construction and management, specifying user requirements
Deep knowledge of how the academe works is an advantage

Knowledge, Skills, and Abilities:

Facilitator of change
Strong strategic and analytical thinking capabilities
Good planning, organizational, and follow-up skills, with the ability to manage multiple projects
Excellent interpersonal and client orientation skills
Attention to details
Organization management
Networking and relationship management
Data gathering, data mapping, data analysis
Knowledge of basic statistical analysis
Knowledge of relevant regulatory requirements and accrediting processes
Thorough knowledge of quality assurance standards, methodologies, tools, applications and databases
Excellent oral and written communication skills
Mastery of office productivity (e.g., MS Office, Workday, etc.)

Entry Level / Junior, Apprentice Administration and Coordination Higher Education / Academia 1 opening Bachelor's degree graduateThe Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

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