Helpdesk Technician - Swedish

• Provide professional end-user support via telephone, email, or web
• Provide restorative or maintenance actions to resolve end-user problems
• Able to resolve account specific technical, customer, end-user issues
• Responds to end-user problems based on standard procedures
• Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately

• Candidate must possess at least a Vocational Diploma/Short Course Certificate, Bachelor's/College Degree, any field
• Required skill(s): Basic hardware knowledge, Basic software knowledge, Basic networking
• Average written and spoken communication skills in one or more languages: Swedish, English
• At least 1 year(s) of working experience in the related field is required for this position
• Preferably 1-4 yrs. Experienced Employees specializing in IT/Computer - Hardware or equivalent

• Complete your primary government mandated pre-employment ID number (SSS, TIN, PAG-IBIG, PHILHEALTH), and Medical Examination. Your health is important to us. We want you to be physically fit for work to jumpstart an exciting career with Stefanini.
• TIN is applicable for applicants with work experience only.
• Immediately submit your required documents to our Recruitment Team when advised.

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