Customer Service Representative Associate
onsemi
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
Provide customer satisfaction in processing customer orders.
Collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.
Independently answer correspondence, manage meeting with customers, and handle complaints and requests.
Comply with Customer Service business rules, techniques, and protocols.Qualifications:Bachelor's Degree in Business Management and or any Engineering related course.
Knowledge on basic semiconductor processes and terminologies is an advantage.
Willing to work on night and rotating shift schedule.
Able to maintain positive, empathetic, and professional attitude toward customers at all times and respond promptly to their inquiries.
Background in problem solving, analytical and negotiation skills. Full command of English language both written and spoken.
Knowledge in Salesforce CRM tool is an advantage.About Us:onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.More details about our company benefits can be found here:About the Team:We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.