Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.We are looking for a Front Office Supervisor (Ocean Club).As a Front Office Supervisor (Ocean Club), we rely on you to:
Ensure smooth operation on a daily basis
Lead the team to maintain a high standard of service
Prepare reports including but not limited to room occupancy and revenue data
Solicit guest feedback in order to enhance the hotels performance
Create an exception experience for all hotel guests
We are looking for someone who:
Takes pride in being a hotelier
Loves interacting with guests from all backgrounds
Communicates and writes with fluency in English (and local language)
Preferably has relevant experience with an international 5* hotel group
Enjoys coming up with best fit solutions
Is a friendly, helpful and trustworthy leader
Must be detail-focused and guest-oriented
Has no fear of challenges
If you are the right person, what are you waiting for? Click the apply button now!