Front Office Supervisor (Ocean Club)

Shangri-La Hotels & Resorts View all jobs

  • Cebu
  • Permanent
  • Full-time
  • 6 days ago
Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.We are looking for a Front Office Supervisor (Ocean Club).As a Front Office Supervisor (Ocean Club), we rely on you to:
  • Ensure smooth operation on a daily basis
  • Lead the team to maintain a high standard of service
  • Prepare reports including but not limited to room occupancy and revenue data
  • Solicit guest feedback in order to enhance the hotels performance
  • Create an exception experience for all hotel guests
We are looking for someone who:
  • Takes pride in being a hotelier
  • Loves interacting with guests from all backgrounds
  • Communicates and writes with fluency in English (and local language)
  • Preferably has relevant experience with an international 5* hotel group
  • Enjoys coming up with best fit solutions
  • Is a friendly, helpful and trustworthy leader
  • Must be detail-focused and guest-oriented
  • Has no fear of challenges
If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts

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