Security Analyst (AU IT, WFH)
- Philippines
- Permanent
- Full-time
- 1–2 years of experience in a SOC or Security Analyst role (MSP experience preferred)
- Practical experience with SIEM platforms (e.g., Rapid7 InsightIDR, Splunk, QRadar)
- Familiarity with endpoint detection and response (EDR) tools
- Basic understanding of networking concepts, Windows/Linux operating systems, and common security threats
- Strong analytical and investigative mindset; able to manage multiple client environments
- Excellent written and verbal communication for incident documentation and client interactions
- Flexibility to work across all shifts including off-hours and public holidays
- Certifications such as CompTIA Security+, Certified SOC Analyst (CSA), or similar (advantageous
- Exposure to cloud security monitoring (e.g., AWS GuardDuty, Azure Sentinel)
- Experience handling phishing, malware, or insider threat investigations
- Familiarity with MITRE ATT&CK framework and threat intelligence platforms
- Scripting or automation skills (e.g., Python, PowerShell) to support incident response
- ITIL knowledge or previous experience working with ticketing systems like ServiceNow, Jira, or ConnectWise
- Participation in capture-the-flag (CTF) events or security competitions
- Bachelor’s degree in Cybersecurity, Information Technology, or a related field
- Monitor and analyze security alerts from client environments via SIEM, EDR, IDS/IPS, and other MSP security tools
- Perform initial triage and investigation of security events; escalate as needed to Level 2 analysts or other teams
- Document incidents thoroughly in MSP ticketing systems
- Assist in incident response (containment, root cause analysis, remediation coordination)
- Communicate clearly and professionally with clients regarding incident status, actions taken, and security guidance
- Support new client onboarding, including alert tuning and setup
- Ensure compliance with MSP’s security procedures, SLAs, and service delivery standards
- Contribute to continuous monitoring as part of the 24x7 SOC rotation
- WFH
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits
- Regular Company Events, Work Life Balance, and Career growth opportunities