Monee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands. Job Description: Responsible for the preparation and management of reconciliation reports across multiple partner accounts. Responsible for the day-to-day operations of the billing and collection function. First point of contact of the internal and external business partners ( i.e. third-party billing, Shopee Ops ) for billing-related concerns Update BD on collection items In-charge to follow up internal and external parties to resolve discrepancies (e.g. cancellations, refunds) Monthly detailed reconciliation of gross premiums written (GPW) in Bytesforce. Detect, research, and reconcile unusual items. Collect customer payments in accordance with payment due dates Act as mediator in maintaining quality customer service by resolving customer account (business partners) inquiries Utilize Bytesforce and Iristech systems. Oversee and update customer files to ensure data accuracy Timely sending to Finance (FRA and Fin Ops) the reconciled amounts for recording/booking and billing issuance. Deadline: Work day 2 for month-end financial statement close process (FSCP) Provides billing process flow and requirements in the Business Requirements Document (BRD) Support audit and reconciliations by sourcing support for transactions Legacy Premium Receivables: Review open accounts for collection efforts. Collect customer payments in accordance with payment due dates. Collaborate with Finance teams, FRA and Fin Ops. Requirements: A Bachelor's Degree in Finance, Business, or any medical field Previous experience in insurance billing and collections Knowledge of insurance guidelines including General Insurance, HMO, Health Insurance and other payer requirements and systems. Familiarity with ICD-10 and CPT coding is a plus; Proficiency in medical terminology is often required for processing medical claims. Demonstrates proficiency in independent work while also excelling in collaborative team environments. Effectively prioritizes tasks and resolves conflicts in a tactful manner. Quick to grasp new concepts, adept at navigating technology, and proficient in utilizing insurance systems. Show more Show less