Associate Account Manager (Outbound)

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  • Pasig City, Metro Manila
  • Permanent
  • Full-time
  • 13 days ago
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!We’re an outsourcing provider with a difference—offering clients flexible engagement models backed by our solid suite of shared support services. As an Associate Account Manager (Outbound), your role is vital in keeping our customers happy and contributing to our organization’s growth and success.As a Shore Solutions employee, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.A SNAPSHOT OF YOUR ROLE
  • You will be conducting on-line sales presentations with existing MSP partners, who are interest in adding additional client's products and services.
  • Your goal is to secure additional revenue from client's partners assigned
  • Deliver online presentations and business calls to owners of small businesses
  • Clearly and convincingly communicate the value of client IT Management Platform to secure trial evaluations for additional Solutions. Cross sell and upsell ConnectWise products.
  • Articulate a unique business value of our remote monitoring and management solution
  • Salesforce data entry and opportunity tracking assistance
  • Contract information submission and verification
  • Correlate monthly sales reports
  • Communicate important feedback from prospects and customers internally
  • Stay up to date with new products and features
  • Manage sales opportunities through pipeline stages.
  • Achieve sales goals for partner revenue growth.
A BIT ABOUT YOU
  • 2-3 years of experience in a similar role where closing North American prospects to annual agreements.
  • You must be a strong and clear communicator.
  • You must have the sales experience to work through a conversation and be persistent. Need above average objection handling abilities.
  • You have a strong work-ethic and positive attitude along with a desire to learn
  • Full-time position.
WHAT SUCCESS LOOKS LIKE
  • Completion of tickets.
  • Excellent feedback from customers.
  • Achievement of KPIs.
WHAT WE VALUEWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each with other.
Join the A-Team and experience the A-Life!

Acquire BPO

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