Legal Client Intake Specialist - Remote
Mayersohn Law Group, P.A.
- Manila City, Metro Manila
- US$10.00 per hour
- Permanent
- Full-time
- Latin America (Mexico, Colombia, Argentina)
- Philippines or Southeast Asia
- South Africa or other EST-compatible time zones
- Answer inbound calls and gather key client information
- Ask structured questions to determine case eligibility
- Provide clear information about services and next steps
- Enter accurate data into Clio and Google Sheets
- Review documents for completeness
- Escalate urgent matters to the Client Engagement Manager
- Schedule consultations and follow‑ups
- Excellent spoken English and strong written communication
- Experience converting inbound calls into scheduled meetings
- Strong Google Sheets and data entry skills
- Tech‑savvy with reliable internet, headset, and computer
- Highly organized with strong attention to detail
- Able to work independently and use a screenshot‑based time tracker
- Law firm or legal intake experience (Family/Criminal Law a plus)
- Proficiency with Clio
- Spanish bilingual
- Ability to cover occasional evenings/weekends