Call Center Agents- Retail Account Special (No Experience Needed)
Caldwell Communications
Manila City, Metro Manila
Permanent
Full-time
1 month ago
Job Description We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service. Responsibilities Handle customer inquiries via phone, email, or chat Provide product and pricing information Assist with orders, returns, and exchanges Maintain accurate records of transactions Escalate complex issues to supervisors Meet quality, productivity, and customer satisfaction standards Schedule & Training Shifts may include nights, weekends, and holidays Paid training on retail systems and processes Requirements High School or Senior High School graduate (College preferred) Strong English communicationCustomer-focused and detail-oriented Basic computer and multitasking skills Willing to work onsite in Metro Manila Why Join Us Competitive pay and incentives Opportunities for career growth and skill development Supportive, team-oriented work environment Apply Now Grow your retail customer service career at Caldwell and help clients with smooth shopping experiences.