As the Branch Business Head at City Savings Bank, you will be responsible for driving the growth and profitability of our Tondo Branch. This full-time role is a crucial part of our retail banking team, focused on delivering exceptional customer service, expanding our customer base, and achieving key financial and operational targets. What you&aposll be doing Manage the overall operations and performance of the branch, ensuring efficiency, compliance, and a positive customer experience Develop and implement strategies to acquire new customers and deepen relationships with existing ones Oversee the sales and service activities of the branch team, providing coaching and mentoring to drive results Analyze branch-level data and metrics to identify opportunities for improvement and inform decision-making Collaborate with cross-functional teams to support the bank&aposs broader strategic initiatives Ensure the branch adheres to all relevant policies, procedures, and regulatory requirements What we&aposre looking for Minimum of 5 years of experience in retail banking or bank operations; Strong understanding of the banking industry, products, and customer needs; Proven track record of achieving sales and operational targets ; Excellent leadership, coaching, and people management skills; Strong communication and interpersonal skills to effectively engage with customers and stakeholders. Show more Show less