Field Sales Executive

DHL

Makati City, Metro Manila
Permanent
Full-time

6 days ago

Overall Role Purpose:

Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a service solutions to the customer.
Act as the customers’ main point of contact, by liasing closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
Work as a customer contact with the user departments in key account customers, feedback the user situation to National Customer Channel for the formation of account strategy.
Produce information for management necessary to evaluate performance vs. key performance indicators.
Ensure co-operation with other members of the sales team and throughout the sales force.
Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL departments.
Meet regularly with Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.

Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy. Analyzes and resolves complex cross-functional issues.
Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
At least 3 years of experience in Sales
Preferably from Logistics, Freight Forwarders
Educational Attainment, at least Bachelor's Degree or equivalent.
Proven experience in field sales or a similar customer-facing role is essential
Strong understanding of the market, industry, and competitors
With Valid Driving License

Retirement Benefit Plans
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans

Associate / Supervisor Sales and Marketing Logistics / Procurement 1 opening Bachelor's degree graduateOur culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.WE DELIVER THE DIFFERENCEPurpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. WE CAREAnd that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging. We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.WE GROW TOGETHERWe never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

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