INT-EFA2236
KMC Solutions Inc
- Makati City, Metro Manila
- Permanent
- Full-time
- Providing support on the reception/front desk through:
- Answering and dispersing calls and inquiries
- Welcoming / receiving of applicants, visitors and clients of the Company
- Responding / addressing tenant concerns and walk-in inquiries
- Handling of daily incoming and outgoing mails
- Receiving, distributing and filing of incoming letters, billings, invoices, documents and/or other communications
- Managing the front office on a daily basis
- Assisting with photocopy, printing, scanning of client request
- Processing of gatepass / work permit
- Preparing and accomplishing of errand form
- Monitoring the cleanliness in concessionaire area
- Performing of any ad hoc duties as required
- Point person / Representative in the workplace
- Conference room reservations
- Reporting and coordinating any workplace issues and ensures job completion
- Providing administrative support to members
- Providing unmatched customer experience
- Building strong relationship with members
- Enforcing company policies and procedures, and safety and health regulations and standards
- Attending ticket request within SLA
- Assisting the office walk tour with prospective client and marketing events
- Offering and serving of refreshment to Client
- Assisting and does simple troubleshooting IT concerns like wifi connection, borrow of LAN/ HDMI
- Coordinating with vendor for any Client request below 20K
- Distributing of monthly treats
- Following operational processes and procedures
- Enforcing house rules and security policy
- Maintaining Office Show-readiness, cleanliness and maintenance
- Conducting random facilities walkthrough to report current and urgent issues, and to handle foreseen issues and members’ needs
- Coordinating with Customer Success Lead for any facilities/Building issues
- Bachelor of Science in Business Administration, BS HRM, BS Tourism or any similar courses
- At least 1-2 years work experience as Front Office Staff or Admin Assistant
- Knowledge in MS Office applications (MS Word, Excel, Powerpoint, office 365)
- Hospitality or Customer service background is a plus
- Capable of dealing with local staff and foreign clients
- Enthusiastic, Outgoing, responsible, motivated, dedicated, detail oriented and driven personality
- Superb verbal and written communication skills
- has high attention to detail, fast learner
- Excellent interpersonal skills
- Extraordinary multitasking skills
- Good time management skills
- Capable of working under minimal supervision
- Ability to present well to high level clients – local and foreign
- Ability to deliver services with the highest standards
- Willing to work on a shifting schedule
- Willing to be assigned to other KMC sites