Part time Payment Recovery Specialist

LTVplus

  • Makati City, Metro Manila
  • Permanent
  • Part-time
  • 26 days ago
We are completely remote. You choose your favorite spot to work and help customers every day. It's all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you'll never feel isolated or alone.We're interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.We are actively looking to hire a qualified candidate to help growth and improve customer success. The Customer Service Agent position is designed to help new and existing clients with producing seamless and professional customer service.Requirements
At lease 1-2 years of experience.
Software/platforms required: Helpscout, Paypal, Stripe, SlackAgent profile
Experience with Stripe and PayPal
Experience with Helpscout (Preferred)
Knows how to use Slack
Strong written and verbal communication skills
Attention to detail and responsiveness
Data Driven
Friendly but can be firm and direct when they need to be
Scope of work
Payment RecoveryResponsibilities
Payment RecoverySystem Knowledge/Experience:
Zendesk
Gorgias
LiveChat
Shopify
Hubspot
HelpScoutEquipment:
8gb RAM and Core i3 above or equivalent processor (required)
Stable internet connection - 15 +mbps
Has a stable internet connection, hardware and power - with backups in case of outages

LTVplus