Accounts Receivable Senior Billing Analyst
GEA
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
- Manages the daily billing processes for spare parts and service projects within NAM service.
- Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.)
- Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.
- Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.)
- Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.
- Communicates with customers on any billing related needs for their accounts.
- Works with other departments (Collections, Sales, Division, Region etc.) in a timely and professional manner.
- Balances open tasks with other staff support priorities within the team or department when known.
- Other service department tasks and assignments as directed by as assigned by department manager.
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