Process Engineer

• Act as a strong communication link between Country and Regional Engineering staff
• Provide engineering services to the Region & other Countries under the Management of Regional Network Operations Engineering

• Provide Industrial Engineering expertise, techniques and methodologies/structure to direct the country in improving service, processes, productivity and profitability
• Develop short & long term plans in the areas of facilities, equipment, network for the country
• Assisting in conducting Training programs for local country staff
• Carry out any task that is required by his or her superiors from time to time.

• Provide suggestions to Regional Engineering on self developed areas of improvement

• Manage engineering projects, vendors, contractors Cost exposure - EUR 5K - 2,000K per project
• Provide regular vendor management reviews and align with the country GBS for Procurement Head
• Liaise with vendors to ensure Operations get all the necessary urgent support and coordinate with OPS GET system requestors for a timely PRPO creation; logs on item DRs and SRs; and last mile GRN to close the transaction

• Work with the other functions eg CS, IT, HR, Finance, Marketing to resolve issues
• Support and provide operations or local input to Logistics, Hub or Gateway

• Work closely in the implementation of regional and global initiative at a country level with the Regional Operations Team
• Participate in regional workgroups and activities

• Identify and implement improvements in the areas of business activities, sequence of operations/work flows, staffing, handling methods and equipment
• Ensure optimization of hubs and gateways in properly filling
• Ensure optimization of network/land transport and courier routes
• Ensure optimization of Operations staffing
• Prepare facility plans and equipment layouts to maximize efficiency and space usage
• Ensure implementation of Regional Standards for processes, work methods, performance/throughput standards and measurement systems
• Use MSD or other work measurement tools (time and motion studies, etc.)
• Perform engineering and financial analyses of proposals along with sound economical and business justifications for expenditures
• Operations Improvement Support
• Assist in implementing required changes in implementing Regional Standards
• Assist in monitoring productivity and service and cost performance
• Assist in preparation of CAAs, AOPs & long range plans for expansion, procedures, staffing, equipment, vehicles and products.
• Assist in conducting local training programs

• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Consult performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

• Communication skills (English), spoken and written
• Software skills (Word, Excel, PowerPoint, etc.)
• Software skills (Visio, AutoCAD)

• 5 years experience in one of the above fields and/or material handling
• Experience in areas of material handling equipment, productivity improvement, work measurement, work methods and standards, financial analysis
• Experience in the express package, transportation or material handling

DHL