Work arrangement: Cebu IT Park (On-site) Work schedule: PH night shift Total vacancies: 2 : Main objectives and duties: 1. / Understands both SOW and Project requirements aligning with company's standards Follows departmental business process during project implementation Ensures alignment Conducts Risk Analysis Designs Mitigation plans 2. - Executes and coordinates the activities to Project Committee based on the Master Plan Conducts Root-Cause-Analysis Assists in creating solutions Coordinates the efforts of the team to obtain overall progress and identify challenges Reviews departmental deliverables Controls delivery to the client to ensure quality Validates and reviews timelines with the Project Committee 3. '???? Establishes constant communication with the client for the project progress Provides accurate and detailed information through reports, calls and meetings Coordinates with the clients Main POC Ensures SOW alignment Serves as the mediator between the Project Committee and Client Communicates changes, progresses and statuses with the client Ensures alignment of the internal team with the client Introduces the project committee to the client 4. " " Provides support to the operations for 4 weeks after Go Live Observes consistency and adherence to the clients requirement Completes and provides implementation report to clients for full transition to the Operations team Does the necessary follow-ups on the open items Ensures full closure of the project Ensures implementation Audit is conducted with the internal departments Measures alignment with the client's requirements and company's minimum standards (QGBM) Sends evaluation surveys to clients in order to assess and evaluate overall process through scoring system 5.???? Designs Project Plan for new projects Presents the designed plan during official launching of the program Assigns priority level to any projects Tracks and Controls project progress Provides consultancy service to the Operations Department 6.Receives internal and external trainings Conducts teach backs Develops internal trainings or skill enhancement training : Bachelor&aposs Degree holder At least 2-3 years of related work experience Project management orientation Experience working within BPO environments and related industries : Project Management Documentation and Reports Data Management Business Software Applications Communication Show more Show less