Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales Data entry to update customer relationship management (CRM) software Respond to emails Create reports using Microsoft Office and Google Drive Meet service level agreements set forth Perform other duties as assigned Qualifications Excellent English communication skills Typing Speed: at least 40WPM Ability to work under pressure Ability to multitask, prioritize and manage time efficiently Customer orientation and ability to adapt and respond to different types of personalities Intelligent No BPO experience required; fresh graduates are welcome to apply MUST HAVE The Following Equipment Hardware: Laptop/Desktop (at least Pentium processor and 8 GB RAM) Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature Internet connection: Wired connection; minimum of 10 Mbps Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype So, why join us Permanent work-from-home Full Time and Long Term Employment Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives Salary will be based on: Skills, Attitude, Performance, Attendance Opportunity for regularization and promotion US and Canadian clients Shift: Graveyard Monday to Friday Training: less than a month Starting salary: PHP 13,000 - 14,000 per month WE LOOK FORWARD TO MEETING YOU! About ConnectUs Marketing Solutions Inc. WHO WE ARE ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.
