IT - Master Data Specialist

• Document processes and support mapping for the conversion of master data from legacy ERP systems
• Utilize standard data analytic practices to capture, analyze, and improve processes that mitigates inconsistencies or interruptions
• Assist in the analysis and presentation of data in support of continuous improvement efforts
• Perform data configuration as needed in support of department projects
• Conduct data extraction from files, databases, and other collection methods accurately and efficiently
• Prepare reports, visuals, data loads, and other data information as needed for internal and external use
• Provide first level support for all incidents within Solar Winds, to include break/fix enhancement assessments, data loads for locations, and monitoring tickets for escalation.
• Gather requirements and submit enhancement requests for review and resourcing within department's capabilities
• Collaborate with business users to create materials and resources to understand the operations of the master data department
• Conduct unit and integration testing

• Bachelor's degree in a technical area such as Computer Science, Information Technology, or a related field. Equivalent training and experience can be considered in lieu of a degree.
• At least 2 years of previous experience working in ERP master data maintenance (i.e., material, customer, vendor). Preference will be given to SAP ECC 6.0 experience.
• Must possess a strong understanding and knowledge of master data processes and terminology in a manufacturing environment.
• Knowledge working with Winshuttle or other mass load tools/technologies is highly desired.
• Ability to work in a fast-paced environment and manage multiple tasks and projects at one time.

• Excellent communication abilities and interpersonal skills to be leveraged across virtual platforms and in-person.
• Strong customer service abilities and abilities to interact with professionalism, composure, and empathy.
• Ability to review projects, problems, and manage time effectively to meet deadlines.
• Strong analytical, troubleshooting, problem-solving, and root cause analysis skills.
• Commitment to quality and achieving results that are oriented to detail and task completion.
• Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.

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