Backend Developer

Neksjob View all jobs

  • Baguio, Benguet
  • Permanent
  • Full-time
  • 1 month ago
The Software Analyst Support role focuses on providing back-end systems support, including CRM troubleshooting and minor scripting work. This position requires a foundational understanding of SQL, XML, and back-end infrastructure to resolve technical issues and enhance system reliability. You will also work closely with clients during workshops and consultations, providing analytical insights and technical assistance. Strong problem-solving skills and a keen eye for detail are essential for this role.Key Responsibilities: * System Support: Troubleshoot back-end system and CRM-related issues.
  • Data Handling: Work with basic SQL queries and XML transformations for reporting and support tasks.
  • Client Interaction: Assist in client-facing workshops and consultations, demonstrating professionalism and attention to detail.
  • Documentation: Maintain accurate records of system issues, solutions, and change requests.
  • Process Improvement: Identify recurring issues and propose workflow or system improvements.
  • Cross-Team Collaboration: Coordinate with other teams to ensure technical issues are resolved efficiently.
  • Problem Solving: Analyze system errors and determine root causes for long-term resolutions.

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