Pre-Sales Customer Service Representative

• Identifying and reaching out to potential customers through cold calls, emails, or other communication channels.
• Understanding the company's products or services thoroughly to effectively communicate their features, benefits, and value to customers.
• Delivering compelling sales pitches tailored to the needs and preferences of each prospect.
• Building and maintaining strong relationships with potential and existing clients to ensure long-term business opportunities.
• Achieving or exceeding sales quotas and other performance metrics set by the company.
• Updating and managing customer and sales data in CRM systems or other tracking tools.
• Addressing customer objections and questions to build trust and confidence.
• Coordinating with internal teams like marketing, support, and product teams to enhance the sales process and customer experience.

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