Senior IT Specialist
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- Cebu City, Cebu
- Permanent
- Full-time
- IT Support & Operations
- Handle advanced troubleshooting for hardware, software, and network issues.
- Manage escalations and ensure timely resolution.
- Monitor and maintain systems, networks, and cloud services.
- Coordinate with vendors for technical support.
- Systems, Inventory & Deployment
- Manage IT inventory (hardware, software, and assets).
- Set up devices, configure systems, and provision users.
- Support deployments, upgrades, and maintenance.
- Ensure systems are secure, updated, and running efficiently.
- Assist with backup and disaster recovery processes.
- Team Support & Improvement
- Suggest improvements to IT processes and workflows.
- Support basic automation or new tools when needed.
- Document technical solutions and procedures.
- Provide guidance to junior IT staff.
- Competitive compensation and benefits package