Virtual Assistant with healthcare experience

Global Hola View all jobs

  • Metro Manila
  • Permanent
  • Part-time
  • 6 hours ago
We are seeking a highly organized and detail-oriented Virtual Assistant with a strong background in healthcare to support a wellness-oriented medical practice. This role involves managing administrative tasks such as scheduling, patient communication, and EHR data management. The ideal candidate has at least three years of experience as a virtual assistant or administrative support professional in a healthcare setting, with a working knowledge of electronic health record (EHR) systems and HIPAA compliance. A customer-centered mindset, excellent communication skills, and the ability to work independently in a remote setting are essential for this role.Work schedule
  • Part-time, approximately 30 hours per week
  • Monday to Friday
  • Working hours aligned with Pacific Time (PT)
Responsibilities:- Manage patient scheduling and calendar coordination using internal systems- Respond to patient inquiries via phone, email, and secure messaging platforms- Maintain accurate and up-to-date electronic health records (EHR) and patient documentation- Conduct follow-ups and appointment reminders to ensure patient compliance- Process online forms, intake documentation, and patient onboarding materials- Coordinate administrative tasks such as file organization, digital archiving, and data entry- Support back-office operations, including voicemail review and email triage- Assist with basic reporting and operational checklists to support practice workflow- Communicate with medical staff and patients professionally and in accordance with HIPAA guidelinesQualifications:- Bachelor's degree in Healthcare Administration, Nursing, or a related field- 3+ years of experience as a Virtual Assistant or administrative support in a healthcare environment- Proficiency with electronic health record (EHR) systems and online scheduling tools- Familiarity with HIPAA guidelines and data privacy best practices- Excellent written and verbal English communication skills- High proficiency in Microsoft 365, Google Workspace, and online form platforms- Strong organizational skills and attention to detail- Ability to work independently and manage time effectively in a remote setting- Preferred: Prior experience in concierge, naturopathic, or integrative wellness practiceComputer/laptopProcessor: Intel Core i5 or higherRAM: 8GB or higherStorage: 256GB SSD or higher OperatingSystem: Windows 10 or macOSDisplay: 13-inch or larger screen size with a resolution of 1920x1080 or higherBattery Life: Minimum of 8 hoursInternet10 Mbps download and 5 Mbps uploadAccessoriesWebcamNoise-canceling headset with micWork set-upProfessional/presentable backgroundQuiet and distraction-free area

Global Hola