Senior ServiceNow Developer - ServiceNow - PH PDC
Deloitte View all jobs
- Manila City, Metro Manila
- Permanent
- Full-time
- Deliver Technical Solutions: Design, develop, and implement ServiceNow solutions aligned with client requirements, using out-of-the-box capabilities and custom development where needed.
- Lead Platform Configuration: Configure modules (e.g., ITSM, ITOM, HRSD), build workflows, and manage integrations with third-party systems via APIs or IntegrationHub.
- Engage with Clients and Stakeholders: Collaborate with business and technical stakeholders to gather requirements, provide guidance on platform capabilities, and ensure solution alignment with business goals.
- Ensure Quality and Governance: Follow best practices for coding, documentation, security, and data management; support testing, deployment, and post-go-live activities.
- Drive Continuous Improvement: Recommend enhancements, identify opportunities for automation, and stay current with ServiceNow innovations and roadmap updates.
- Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams' work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
- Bachelor's degree in Software Engineering, Information Technology, or equivalent
- 8 years of hands-on experience with ServiceNow development and configuration across core applications (e.g. ITSM, HRSD, CSM).
- Strong understanding of JavaScript, Glide scripting, and ServiceNow platform architecture
- Experience with integrations using REST/SOAP APIs and understanding of web technologies (HTML, CSS, JSON, XML).
- Excellent communication and problem-solving skills, with the ability to work directly with clients and cross-functional teams.
- Demonstrated leadership and teamwork within or outside a work setting.
- Fluent verbal and written English language skills.
- Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and on a shifting schedule.
- Rewards platform - your hard work won't go unnoticed at Deloitte!
- Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
- Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
- Benefits effective upon hiring including paid time off and holidays, health, and life insurance!