
Data Operations Analyst
- Makati City, Metro Manila
- Permanent
- Full-time
- Collaborate with the Rewards and Retention Team and help shape biker rewards strategy
- Create actionable business insights to answer business questions, drive business decisions, and develop recommendations via monetary and non-monetary rewards to improve operations.
- Create a biker reward strategy roadmap; prioritize analysis requests to balance the tactical and strategic information needs of the business.
- Present analysis and recommendations, using data-driven storytelling and influence to drive improvements in business operations and strategic executions.
- Develop dashboard designs for creation of data team
- Creation of biker incentives that fits the overall direction of the business
- Implement improvements on the Incentives and rewards structure of the Operations Team
- Suggest and implement automations to eliminate or reduce manual data entry and extraction of the team
- Support other tasks in the Rewards and Retention / Transport Operations Group
- Graduate of any 4-year course preferably in Economics, Statistics, Mathematics, or Engineering.
- At least 2 years of data analysis experience.
- Extensive knowledge in Data Analytics and data storytelling.
- Excellent communication skill (written and oral).
- Strong organizational skills and attention to detail, and problem-solving.
- Ability to create dashboards and present insights/data to stakeholders
- Amenable to work in a hybrid and shifting schedule.