TTEC CEBU Tech Support | US Telco | With 3 mos+ BPO experience | Earn up to 36K
Cebu City, Cebu
₱24,300-36,000 per month
Permanent
Full-time
1 month ago
Your potential has a place here with TTEC's award-winning employment experience. As a Chat Inbound Sales Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cebu, Monday to Friday from 10am to 3pm at eBloc Tower 2, Geonson Street, Asiatown IT Park. What You'll be Doing Are you results focused and love to help others Do you have a passion to maximize sale opportunities In this role, you'll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the 'Service to Sales' methodology. You'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Bring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication only What You Bring to the Role Must have at least 6 months of end-to-end sales or upselling in a BPO set up Completed senior high school or two years in college. Great written communication skills Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level Computer savvy What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/ for more information.