Shift Schedule & Work Set-up: Eastern Timezone (Night Shift in PH) 100% Remote/WFH with equipment provided Job Summary: The Collections Specialist is responsible for daily client engagement and providing administrative and research support for the collections functions . The Collections Specialist is a key member of the billing and finance team and will regularly interact with the finance team, clients and cross-functionally with other departments as needed. Key Responsibilities: Support the collections process, working to resolve client payment issues and protect the financial assets of the organization. Review documents and filings, assess credit histories and reports, collect and process data on existing and prospective customers, and process credit applications. Follow all applicable organization and compliance rules regarding credit and collection processes. Skills, Knowledge, and Expertise: At least 4 years of relevant experience preferrably in the IT industry or similar Strong oral and written communication skills Effective time management and multi-tasking skills Maintains the ability to stay organized and be detail-oriented Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment Why You&aposll Love Working with Us: 100% Remote Work Enjoy the flexibility of working from anywhere! Company-Provided Equipment We&aposve got you covered with all the tools you need. Paid Leave Take time off to recharge, starting upon regularization. HMO Benefits Comprehensive healthcare coverage as soon as you&aposre regularized. Government-Mandated Benefits All statutory benefits such as SSS, PhilHealth, and Pag-IBIG are fully provided. Fun & Collaborative Culture Be part of a dynamic team that values creativity, innovation, and teamwork. NOTE: This is a full-time employment position and NOT an Independent Contractor arrangement. It comes with government-mandated contributions and benefits . Show more Show less