Sales Dev Representative (IT MSP) | AU | WFH

Manila City, Metro Manila Ortigas Center, Pasig City
Permanent
Full-time

15 hours ago

Setup and Location: Work from Home (Equipment Provided)
Work Schedule: 8:00 AM – 5:00 PM NZST | 4:00 AM - 1:00 PM PH Time
Employment Type: Full-TimeReady to do work that actually excites you?
Our client is looking for a Sales Development Representative (SDR) to support our Client Growth Team by owning lead nurturing, relationship development, and long-term pipeline generation.
This is not a high-volume cold-calling role. Instead, this position is ideal for a sales professional who enjoys building credibility, maintaining ongoing conversations, and guiding prospects over long buying cycles within a regional MSP environment.
The SDR will focus on engaging warm leads, event-generated contacts, referrals, and dormant or legacy accounts, ensuring no opportunity is lost due to lack of follow-up.What You’ll Do
You’ll be the kind of person who:

Nurture warm leads from events, referrals, marketing campaigns, and existing databases

Re-engage legacy and dormant prospects through thoughtful, value-driven outreach

Conduct targeted outbound calls and follow-ups when appropriate (quality over quantity)

Qualify prospects by understanding their business goals, pain points, and IT maturity

Maintain consistent touchpoints with target accounts over months or years as needed

Log all interactions, notes, and lead stages accurately in ConnectWise CRM

Coordinate closely with the Business Development Manager (BDM) to hand over sales-ready opportunities

Work collaboratively with Marketing and Sales within weekly EOS cadence meetings

Track lead progression and support long-term pipeline visibility and reporting

What Success Looks Like

Strong, well-documented pipeline with clearly nurtured prospects

Improved follow-up and conversion of event and warm leads

Prospects consistently recognizing Yorb as a trusted IT partner

BDM time protected by high-quality, sales-ready handoffs

Steady contribution toward long-term client growth (not quick wins)

Requirements What You Bring
We’re looking for someone who:

3+ years of experience in sales development, inside sales, or lead nurturing

Experience in or strong exposure to the MSP / IT services industry

Comfort working with long sales cycles and delayed buying decisions

Strong communication skills with a professional, non-pushy approach

Ability to understand client challenges and map them to business-focused IT conversations

High attention to detail and strong CRM discipline

Experience using ConnectWise, ActiveCampaign, or similar CRM/marketing tools

An organized, methodical approach to managing multiple leads over time

Ideal Candidate Profile
You are someone who:

Prefers relationship-building over transactional selling

Is comfortable nurturing prospects over months or years

Understands how IT enables business outcomes (without being deeply technical)

Is patient, consultative, and brand-conscious

Works well in structured environments with clear processes and accountability

Benefits Why You’ll Love Working Here

HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)

Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)

Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Let’s Talk
If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.

Staff Domain

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