Service Crew

Happy Endings Creamery and Food Lab

  • Iloilo
  • Permanent
  • Full-time
  • 1 month ago
A service crew member works in the food and beverage or hospitality industry, providing excellent customer service, ensuring smooth operations, and maintaining cleanlinessPrimary ResponsibilitiesCustomer Service:
  • Greet customers warmly and assist them in placing orders.
  • Answer customer queries about menu items, services, or policies.
  • Handle complaints or concerns professionally, escalating issues when necessary.
Order Management:
  • Take food and beverage orders accurately.
  • Process payments through cash, card, or other digital methods.
  • Serve food and drinks promptly while ensuring quality standards.
Preparation and Maintenance:
  • Assist in food preparation, plating, or packaging (if applicable).
  • Ensure workstations and dining areas are clean, organized, and sanitized.
  • Restock supplies such as condiments, utensils, or beverages.
Team Collaboration:
  • Work closely with kitchen staff, cashiers, and other crew members to ensure smooth operations.
  • Participate in training sessions or meetings to improve service quality.

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