Data Manager

KCC Malls

South Cotabato
Permanent
Full-time

1 month ago

We are looking for a strategic and experienced Master Data Management (MDM) People Manager to lead our team in driving high-quality, consistent, and well-governed master data across the organization. This role is responsible for overseeing the creation, maintenance, and governance of master data, ensuring high-quality, consistent, and reliable data across systems and business units. This role emphasizes team leadership, cross-functional collaboration, process improvement, and the implementation of data governance best practiceswithout requiring deep technical expertise.The ideal candidate has a strong background in people management, business operations, and stakeholder engagement, and understands the value of clean, reliable master data in supporting business goals.Key Responsibilities:

Lead, mentor, and develop a team of data encoders and analysts responsible for maintaining master data across core business domains (e.g. product, supplier, location, customer).
Collaborate with business leaders and process owners to define data requirements, standards, data definitions, business rules and policies.
Serve as a liaison between business functions and technical teams to ensure alignment of data needs and governance.
Promote accountability for data quality and consistency across the organization.
Define and enforce master data governance processes, standards, and policies.
Oversee data domains such as product, supplier, location, and customer master data.
Monitor and improve data quality through audits, dashboards, and KPIs.
Support issue resolution related to master data inconsistencies, duplicates, or gaps.
Implement and maintain MDM tools and platforms (e.g., Stibo, Shopify, Oracle, etc.)
Manage metadata, lineage, and master data lifecycle management processes.
Develop and deliver training and support on MDM processes and tools to stakeholders.
Work with IT and Data & Analytics teams to integrate MDM solutions with enterprise systems.
Oversee day-to-day operational activities related to data entry, approval workflows, and change management processes.
Drive continuous improvement and innovation in master data practices.
Report on team performance, SLA adherence, and data quality metrics.

Required Qualifications:

Bachelors degree in Information Systems, Data Management, Business Administration, or related field.
4+ years of experience in data management, operations, or a related business function.
3+ years in a leadership or people management role.
Strong experience with MDM technologies and data governance frameworks.
Solid understanding of data architecture, data integration, and metadata management.
Experience working in cross-functional and cross-regional teams.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management skills.

Good-to-Have Qualifications:

Experience with cloud data platforms (e.g., iPaaS).
Data management certifications
Experience in Agile or hybrid delivery environments.
Industry-specific knowledge (e.g., finance, manufacturing, retail).

Soft Skills:

Strategic thinker with attention to detail.
Ability to mentor and grow team capabilities.
Adaptability and continuous learning mindset.
High level of integrity and data stewardship.

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